Privacy

General

This privacy statement applies to your use of Kentucky Computer Support Specialists, LLC’s website at: http://www.kycss.net. Kentucky Computer Support Specialists, LLC , is committed to protecting your privacy. That is because we base our business on the trust you place in it. This policy describes our practices regarding personal and account information collected through our website for use both online and offline. In this policy, “personal and account information” means your name, company name, account number, invoice number, address, zip code, telephone number, and e-mail address plus other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, and “we” and “us” means Kentucky Computer Support Specialists, LLC, a Kentucky limited liability corporation. We reserve the right to modify this privacy policy from time to time. You should visit our website periodically to review any changes. The amount and type of information we collect from you depends on your activities and use of our website or services. Below, we explain what information we collect.

 

Referral Website

If you come to our website via a link, we collect the location of the link that referred you.

 

Browser Type

We collect information about the browser you are using to help optimize our website for visitors.

 

Movements Through Our Site

We keep track of pages you visit. When you communicate with us through our Web site, we collect your e-mail address and the other information that you provide in order to respond to your communication. We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

 

Advertising and Marketing

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting any member of the customer care team. We may also analyze and act upon your personal and account information as part of our standard business practices. In some circumstances, information we collect from you may be used in advertising and marketing material, including testimonials on this site. We occasionally purchase commercial and residential information from third parties such as company size, number of employees, annual sales of other companies, and potential customer names, addresses and phone numbers. We may use this commercial and residential information along with your personal and account information to customize our offerings to you, as well as for our internal use to improve our service level to you. If you become our customer, we may send you updates on important information about our company and services.

 

Disclosure

We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your account information. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company. In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted/secured channels.